PrivacyPolicy

Who we are

Summer's End Angus is delivered by Hatchwork Events Limited, a company registered in Scotland. Hatchwork Events Limited is committed to protecting your privacy. The purpose of this Privacy Policy is to explain how we may use any personal data we collect about you, how you can ask us to limit the use of that data, and to outline the policies and procedures we have in place to safeguard your privacy.

When you buy tickets or contact us, we collect and use your information responsibly and in line with UK data protection law, the UK GDPR and the Data Protection Act 2018.

If you have any questions, you can contact us at info@summers-end.com.

What information we collect

When you buy tickets, sign up for updates, or contact us, we may collect:

• Your name
• Email address
• Phone number
• Billing address
• Ticket details
• Payment information, processed securely by our payment provider

We also collect basic website data like pages visited and cookies to help us improve the site. We do not store your full card details.

Why we collect it

We use your information to:

• Process your ticket purchase
• Send you your tickets and important event information
• Respond to your questions
• Send festival news and updates, only if you have opted in
• Meet our legal and accounting obligations

We do not sell your data to anyone.

Who we share it with

We only share your data when necessary, such as with:

• Our ticketing and payment providers
• Website and email service providers
• Professional advisers, if legally required

They are required to keep your information secure.

How long we keep it

Ticket purchase records are kept for up to 6 years for accounting purposes. Marketing information is kept until you unsubscribe. General enquiries are kept only as long as needed.

Your rights

You have the right to:

• See what data we hold about you
• Ask us to correct it
• Ask us to delete it, where legally possible
• Withdraw consent for marketing

To do this, just email us at info@summers-end.com. If you are unhappy with how your data is handled, you can contact the UK Information Commissioner's Office.

How we keep your data safe

We use secure systems, limited access controls, and trusted providers to protect your information.

Changes to this policy

We may update this policy from time to time. The latest version will always be on our website.